www.utz.org
8
4.8
On-pack labeling with a reference to the UTZ labeling logo is subject to the supplier having a
valid Chain of Custody certificate (or a license based on a granted exemption in accordance
with the Chain of Custody). This means that, as a rule, a labeling approval can only be issued
if the supplier has a valid certificate or license.
4.9
In order to ensure that new product launches are not delayed unnecessarily, a conditional
labeling approval may be issued prior to the supplier’s certification. The status of the approval
request in the system will be ‘approved pending certification’. The conditional approval of the
labeling will become definite once the supplier has received the certificate. The status of the
approval request in the system changes to ‘approved’ and the approval letter will be available
to download in the Good Inside Portal.
4.10
Please be aware that is not permitted to offer UTZ certified products on the consumer market
(including Out of Home) unless the labeling approval is definite. UTZ reserves the right to
require a recall, or take any other appropriate action to safeguard the credibility of the UTZ
program, if UTZ certified products are offered on the consumer market and the supplier does
not have a valid Chain of Custody certificate.
4.11
Please be advised that our trademarks ‘UTZ’ and the ‘UTZ labeling logo’ have the main
purpose of assuring the certified source of a commodity. Therefore, we require our partners
to put off using our trademarks until they have been certified and/or are licensed to produce,
handle or trade UTZ certified commodities.
Approval process for on-pack usage for hazelnut and herbal tea products
4.12
For hazelnut and herbal tea products, there is a specific approval process that is specified
below. Please note that this approval process also applies to products containing both cocoa
and hazelnuts (e.g. chocolate with hazelnuts) and to products or blends containing both tea
and herbal tea.
Herbal tea refers to all plants and parts of plants used for making herbal and
fruit teas (infusions) that have been cultivated or were collected in the wild. Herbs include
herbs, flowers, dried fruits, roots, sprouts, leaves, bulbs, seeds, bark, buds, twigs, peel, and
petals.
4.13 Packaging designs for hazelnut and herbal tea products must be submitted prior to production
by the brand owner or – by mutual agreement - by the manufacturer to UTZ via
membersupport@utz.org
along with the ‘Required information for approval’ form (see
Resource Library
).
4.14 Once the design has been approved, UTZ issues an official approval letter, which is later
required for the manufacturer audit. It is the brand owner’s responsibility to ensure the
manufacturer gets the approval letter.
4.15 UTZ must approve all new packaging. Redesigns that affect the UTZ labeling logo or the claim
must be approved first.
4.16 UTZ will respond within 5 working days after the package designs have been submitted. Please
note: the first response may be a change request. You can only start printing after written
approval from UTZ.
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