ENGLISH FINAL EXAM
I. Introduction (02 marks)
Introduce yourself as a chambermaid and your working day.
II. Topic (04 marks)
Present a hotel that you know well:
- Name, location and environment of the hotel
- Hotel staff and its services
III. Situation (04 marks) Hotel Reservation
Student will be an Employee and Examiner will be a Guest. Make a conversation between the Guest and the Employee.
Guest: You are Mr Conrad Burke’s secretary at Brown Chemicals Ltd., Edinburgh. You’re telephoning the Hanoi hotel to book a double room with bath for Mr and Mrs Burke for September 22nd in Hanoi.
Mr and Mrs Burke will be arriving by plane at 7.30 in the evening. You don’t know the flight number, but you can send it by email the next morning.
Mr Burke’s company will pay.
Employee: You are working for Hanoi Hotel and taking a booking by ‘phone. After checking you can confirm a booking for a double room. You’d like to know who’s making the reservation, who’ll be paying the hotel bill and when the guest will be arriving.
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Lưu ý: Thí sinh phải bảo quản đề thi và nộp lại đề trước khi rời khỏi phòng thi
BỘ VĂN HÓA, THỂ THAO VÀ DU LỊCH
TRƯỜNG CAO ĐẲNG DU LỊCH HÀ NỘI
ĐỀ SỐ 5
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ĐỀ THI TỐT NGHIỆP NĂM HỌC 201.. - 201...
HỆ CAO ĐẲNG CHÍNH QUY
CHUYÊN NGÀNH QTKD KHÁCH SẠN
Môn: Tiếng Anh chuyên ngành
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ENGLISH FINAL EXAM
I. Introduction (02 marks)
Introduce yourself as a hotel manager and your working day.
II. Topic (04 marks)
List the steps of checking into a hotel.
III. Situation (04 marks) Giving information about hotels
Student will be an Employee and Examiner will be a Guest. Make a conversation between the Guest and the Employee.
Guest: You are telephoning to find out about some hotels in London. Make some questions about the facilities and prices in these hotels.
Employee: Study the hotels below. You are trying to be helpful to answer the Guest’s questions.
THE GREEN HOTEL
Single room $16, with bath $20. Double room $28, with bath $35. ; Breakfast $5 per person; children under 12, 50% reduction.
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THE PARK HOTEL
Bed and breakfast per person $16; Double room with bath $25; Dinner, bed and breakfast $29 full board.
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THE DALTON HOTEL
Single room with bath $30, Double room with bath $60: children under 12 in same room as parents free: breakfast $6 per person.
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THE CASTLE INN
Single room $12, Double room $15. Includes continental breakfast (English breakfast $3 extra).
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