5s a quality improvement tool for sustainable performance: literature review and directions


Figure 3 Flowchart of working process by 5S technique in an organization



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Figure 3 Flowchart of working process by 5S technique in an organization 
1.6 5S – AN INTEGRAL PART OF LEAN MANUFACTURING 
5S technique is an essential pre-requisite for implementing lean in any organization 
(Lake, 2008). Jamian et al. (2012) has reported that 5S has emerged as the foundation for several 
management practices including lean manufacturing, total quality management (TQM), total 
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productive maintenance (TPM), just-in-time (JIT), quality management system (QMS), 
environmental management system, occupational health and safety management system and 
integrated management system (Bamber et al., 2000; Becker, 2001; Eocha, 2000; Pheng, 2001; 
Ahmed and Mohiuddin, 2005; Ahuja and Khamba, 2008a; Fliedner, 2008; Khanna, 2009; 
Teeravaraprug et al., 2011). In fact, implementation of 5S technique facilitates implementation of 
many tools of lean manufacturing (Cooper et al., 2007; Mehok, 2012). 
The companies interested in experimenting with lean firstly prefer 5S as an entry point to 
get the good results (Anderson and Mitchell, 2005). 5S act as an important tool of lean which 
concentrate in improving workplace of organization with reduction of waste and costs. 
Srinivasan (2010) suggests that 5S tool stands first in front of other lean tools for the 
organization development because it is the most effective, simplest and easiest technique to 
implement in any organization. It is important to note that an organization needs 5S for 
successful implementation of other lean tools at the workplace such as standardized work, visual 
workplace, visual inventory replenishment system, setup reduction, total productive 
maintenance, just in time manufacturing and poka yoke. The lack of lean 5S system make the 
other lean tools ineffective (Chapman, 2005). Hence, Rich et al. (2006) describe 5S and visual 
management as the foundation of lean implementation. 
The first step of lean is to minimize waste by identification of value from the customer’s 
perspective and arranging the creation of value by holistic 5S implementation by an organization 
(Vannessa, 2007). Lean, supported by 5S, is an effective strategy for realizing sustainable 
organizational performance improvements since it efficiently reduces waste, poor quality, human 
error, customer complaints and scrap. It generally brings improvement in productivity and 
financial performance of the company (Steven, 2011). The concepts of 5S in lean design can be 
applied in a number of ways to help organization in making overall process of design more 
efficient (Ho, 1999a; Deshpande et al., 2012). 

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