ACKNOWLEDGEMENT
I am first and foremost grateful to God Almighty for his grace throughout the program.
To my Lecturer and Supervisor, Mr J. K. Turkson, I say a very big thank you for his
invaluable insight, suggestions, guidance and time in the realization of the study from
the start through to the end.
I also want to thank the Management and colleagues of the School of Business, KNUST
for creating the enabling environment for me.
I am indebted to The Management and Staff of The National Water and Electricity
Company Limited without whose financial and logistical support this work would not
have been possible.
My overriding debt continues to be to my beloved Pa who provided me with all the
moral boost, company and inspiration needed to go through this study.
I am also appreciative of all the special contributions and assistance of many relatives
and friends who merit acknowledgement.
Thank you and May the good lord, bless you all.
v
DEDICATION
To Sarjo and Pa
vi
TABLE OF CONTENTS
DECLARATION
..................................................................................................... ii
ABSTRACT ................................................................................................................... iii
ACKNOWLEDGEMENT ............................................................................................. iv
DEDICATION ................................................................................................................ v
TABLE OF CONTENTS .............................................................................................. vi
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