viii
LIST OF TABLES
Table 2.1 Some of the major studies examining links between HCM and performance 27
Table 3.1 Staffing situation ............................................................................................. 31
Table 4.1
Decisions, policies and procedures applied .................................................... 40
Table 4.2
Committed, enthusiastic and passionate ......................................................... 43
Table 4.3 New and better ways ....................................................................................... 45
Table 4.4 Self Esteem and confidence ............................................................................ 47
Table 4.5 Establishing Goals and Objectives ................................................................. 49
Table 4.6 Educational Background ................................................................................. 52
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