Reasons to choose our startup to invest



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Exe

3. Channels 
Sell directly to customers; 100% Online through channels… 

Marketing Channel: 

Website 

Social Media (FB/Tip) 

Sales Channel: 

Website 

Social Media

E-Commerce (Shopee) 
4. Customer relationships 
- Type of relationship: 

Personal support: 



 Provide advice on how to use the right sauce for each dish. 
 Assist customers in choosing products that suit their needs. 
 Answer customer questions about products and services. 

Self service: 
 Self-service: build a website and use sales channels such as 
shopee and facebook so customers can easily find product 
information, order and pay. 
 Provides articles and videos on how to use sauce. 
 Create chatbots to answer frequently asked questions from 
customers. 

Community: 
 Encourage customers to share their product usage experiences 
on social networks. 
- Level of interaction: 

Frequent: 
 Share articles and videos about cooking on social networks. 
 Interact with customers on online and offline channels. 

When necessary: 



 Provide 24/7 customer care service to answer customer 
questions. 
 Support customers in returning products. 
 Resolve customer complaints. 
- Target: 

Attract new customers: Organize promotions, giveaways,... 

Increase revenue: Introduce new products, product combos,... 
5. Key Resources 

Team members have all the necessary departments in a start-up business such as 
IT, Design, Marketing 

All members have the mindset and ability to learn quickly to develop projects 

Mentor provides a premium metric account to measure and learn about reporting 
information of the healthy (sauce) industry and has business knowledge and 
experience in the healthy food industry. From there, the team can clearly draw 
customer portraits to target more specifically 

SE guys design websites and have demo products 

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