Table 4.6 Educational Background

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Table 4.6 Educational Background 
Variables 
Responses 
Percentage 
Higher National Diploma 
35 
27.6 
First degree 
14 
11.0 
Postgraduate Studies 
9 
7.1 
Other 
69 
54.3 
Total 
127 
100 
Source: Researcher’s field work; Dec.2012
 
From table 4.6 above, 35(27.6%) of the respondents had higher national diplomas 
(HND). Fourteen (11%) had their first degree while only 9 (7%) of them had post 
graduate qualifications. The largest number of respondents, 69 (54.3%) stated other 
qualifications at least lower than the HND. Most of these are employees with only basic 
education or have not been to school at all. This is because the general public view of 
the Company operations is that one does not need to be educated to be a plumber, 
electrician or technician. It was seen as a trade that could be learnt on the job. As a 
result most of these employees started off as apprentices to the various unit heads and 
after undergoing training on the job were appointed to work for the Company. This 
approach had yielded some positive results but contemporary thinking has it that such 
trades be learnt with modern technologies for better and more efficient results. 
 
 

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Figure 4.10 Income Level of Respondents 
Source: Researcher’s field work; Dec.2012 
Figure 4.10 illustrates that 4 (3.1%) respondents receive salaries in the category A-B. 
Eighteen (14%) respondents receive salaries on category C-D while 51 (40%) 
respondents receive salaries on category E-F. The majority of respondents, 54 (43%) 
receive salaries under category G. These are mostly the field workers and technicians 
on the ground who are directly involved in the day to day physical operations of the 
Company. As such the majority of key operational staff do not see the current 
compensation practice as equitable and impartial. This study therefore validated the 
finding on the 2008 assessment report of the Company on the hierarchical authority 
associated with the categories.

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