The impact of human capital management on operational performance at the gambia national water and

Work attitudes and employee behaviour

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Chuyển đổi dữ liệu	27.06.2023
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RACHEL GRACE NICOL-KEITA

5.1.4 Employees’ involvement in decision making

5.1.3 Work attitudes and employee behaviour
Employees believe that performance can be influenced by their attitudes and behaviour
at work. Employees’ negative attitudes and behaviours may be as a result of inadequate
information, knowledge, skills and specific abilities to perform ones job. When
employees are ignorant of some basic facts about their job and its relevance to the
overall existence of the Company, their attitude towards work and behaviours at work
would certainly not be in line with corporate goals and objectives. The absence of the
right knowledge, skills and capabilities to perform one’s job can also be a contributing
factor towards employees’ work attitudes and behaviour.
5.1.4 Employees’ involvement in decision making
From the survey employees must be involved in the decision making process and also
given the needed authority to be able to carry out their responsibilities to be effective
and efficient.
Majority of the employees were of the opinion that one crucial and fundamental
contributor to a positive workplace environment is marked by a sense of mutual respect.
The cultural background that employees are poor but proud compounds the issue and
the need for involvement and possible participative management style. Employees

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expect to be involved particularly in the day-to-day activities of their jobs in order to
achieve the desired or agreed objectives. As the direct beneficiaries of these decisions,
it is only fair that they participate in taking such decisions because this makes
implementation very easy and successful. This has been observed to lead to a cohesive
and effective means of accomplishing organizational goals. It would encourage
employees to identify and own the solutions to their problems. Involving staff in
decision making at whatever level, does not only build trust among the employees but
will go a long way to avert certain unhealthy and destructive work attitudes and
behaviours.

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