ENGLISH FINAL EXAM
I. Introduction (02 marks)
Introduce yourself as a hotel receptionist and your working day.
II. Topic (04 marks)
Explain the main functions of the reservation chart.
III. Situation (04 marks) Checking in
Student will be an Employee and Examiner will be a Guest. Make a conversation between the Guest and the Employee.
Guest: You‘d like a single room for this evening. You have no reservation. You want to know if the hotel has a bar and a restaurant. You will have a late dinner. You’d like a wake-up call at 7.00 tomorrow morning.
Employee: It’s 8.00 pm. You are working for the Amazon Hotel and now receiving a guest at the front desk.
After checking you can let the guest have a room. It’s US$ 110. Give him/her the key and key card. The room number is 315.
Ask if the guest will have dinner. The hotel has a restaurant and a bar but no Room service. The guest has to go to the restaurant if he/she wants a late dinner.
You make sure the guest will have the wake-up call.
The porter will show him/her up.
----------------------- The End -----------------------
Lưu ý: Thí sinh phải bảo quản đề thi và nộp lại đề trước khi rời khỏi phòng thi
BỘ VĂN HÓA, THỂ THAO VÀ DU LỊCH
TRƯỜNG CAO ĐẲNG DU LỊCH HÀ NỘI
ĐỀ SỐ 11
|
ĐỀ THI TỐT NGHIỆP NĂM HỌC 201.. - 201...
HỆ CAO ĐẲNG CHÍNH QUY
CHUYÊN NGÀNH QTKD KHÁCH SẠN
Môn: Tiếng Anh chuyên ngành
––––––––––––––––––––––––
|
Chia sẻ với bạn bè của bạn: | 
