5s a quality improvement tool for sustainable performance: literature review and directions



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IJQRM-03-2015-0045

1.2 LEAN MANUFACTURING 
In 1990s Toyota motor company developed a concept of lean manufacturing after World 
War II, but its roots emerged from the early days of Ford Motor Company (Henry ford). Lean is 
an approach for systematic identification and elimination of waste associated with manufacturing 
systems and services through continuous improvement by flowing the product or service at the 
pull of customer in pursuit of organizational sustainability (Nash et al., 2006; Radnor, 2011). 
Lean comprises of management philosophy with a set of tools aimed at eliminating waste
optimizing workflow, reducing cost and improving quality (Koning et al., 2006; 
Thawesaengskulthai, 2010). Lean Manufacturing is made up of several components like 5S, 
Kaizen, Kanban, Pull production, Quick changeovers, and Value Stream Mapping (Worley and 
Doolen, 2006; Mosadeghrad, 2013). Lean initiatives focus on workplace of organization or 
management. 
Lean initiatives envisage to achieve highest quality at lowest cost. Lean focuses on 
identifying effective and efficient movement of tangible and intangibles operations and acts as 
yardstick of measuring the progress of an organization (Elliott, 2004; Maguad, 2007). Lean 
manufacturing environment empowers the employees to suggest and make continuous 
improvements in work areas, process and services to recognize the problems or wastes associated 
with the system in order to eliminate them (Hemmant, 2005). So it is important to have 
engagement of all the employees in the lean manufacturing in pursuit of waste elimination. Thus 
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in lean environment, employees are provided necessary training and skills to make operating 
decisions and adjustments to their own work (Fullerton and McWatters, 2002). 
Lean manufacturing also requires leadership that uses the techniques, inspiring the 
employees to establish the infrastructure that motivates the corrective actions (Womack and 
Jones, 1996; Bass, 2000). Lean initiatives necessitate the need for strong commitment and 
leadership in order for any management intervention to succeed (Burton and Boeder, 2003). 
Chaneski (2009) emphasizes that lean ideas and concept can be applied to all types of industries.  

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