2.3. Revised performance indicators and questionnaires for year 2015
Draft revised performance indicators and questionnaires for year 2015 prepared by Consultant in consultation with MABUTIP were presented and received some comments of Utilities in the Conference “Comment on Water and Sewerage Sector Performance Database” hold in Ha noi dated 18/8/2015.
The final version was completed and attached with MoC’s letter No. 2014/ BXD-HTKT dated 07/9/ 2015 addressed to the Utilities for collection data in years 2013 and 2014
The revised questionnaire is shown in the Annex 2.1- Questionnaire for Water Services (2015).
Has your utility established and maintained a quality management system complied with ISO 9001 international Standard (for any scope)?;
Has your utility developed water supply security plan? The question satisfied with the management requirements in water sector.
Water tariff for consuming the first ten (10) m3 of water. The question used for the revised indicator 10.3a: “Water tariff for consuming the first ten (10) m3 of water per month (SH1 tariff)” aimed at integrating with IBNET Toolkit of the Bank.
CHAPTER 3: WATER SECTOR PERFORMANCE 2013 AND 2014
3.1. Updated Water Sector Performance Database 2013 and 2014
3.1.1. Data Collection
The Ministry of Construction sent the letter No. 2014/ BXD-HTKT dated 07/9/2015 to 104 water utilities requesting for data collection in years 2013 and 2014 with submission deadline on 31/10/2015. By February 23, 2016 it received data from 88 utilities including all key water utilities in 63 provinces and cities in the country in which 16 water utilities did not submit the data or cannot contact by telephone. Most of them are small utilities that never participated in the sector database or separated from the main company as result of equitation.
The list of water utilities provide data in years 2011, 2012, 2013 and 2014 as shown in the Table 3.1- List of Water Utilities Participated in Water Sector Performance Database in Years 2011, 2012, 2013 and 2014
The data has been verified and analyzed. The unreasonable data was verified via the form: phone calls directly to data provider or send the verified data to the utilities for confirmation.
In general, most of the utilities have experienced in providing data and met more advantages as questionnaire has been revised in appropriate and effectiveness manner to facilitate in provision and data monitoring. Therefore the quality of data has been improved with some minors in unit of measurement as: thousand or units (m3, people, million VND). There a few misunderstandings on the population in service coverage and volume of raw water abstracted (as no meter).
Correction principle specified as below:
The verification and correction of original data will be carried out in compliance with the following principles:
Use data provided by the Utilities.
For some inconsistencies or unreasonable data, Consultant reviewed and adjusted based on the reference source as follows:
Response from providers;
Data published by the utilities (disclosure reports or Internet);
Report 2013 and 2014 submitted by DoC to the MoC within framework of implementation of Decree 05/2012 and 06/2012 as stipulated by the MoC.
The correction for reliability improvement: it mean that corrected data with higher reliability (less false or less ridiculous)