Sub-total F= 20 utilities (participating: 16; not participating: 04)
|
|
|
|
|
|
|
|
|
Total: A+B+C+D+E+F = 104 utilities (participating: 88; not participating: 16)
|
|
|
|
|
|
|
|
Notes:
-
Database 2011: Two utilities provided data 2011, however, these data were inconsistency and unreasonable so not included in the database.
-
Utility established after 2012.
Table 3.2 - List of correction and additional data inputs
Name of Utilities
|
Design capacity
(Code B31)
|
Population in service areas (Code B26)
|
Population served (Code B29)
|
2013
|
2014
|
2013
|
2014
|
2013
|
2014
| -
Northern Midland and Mountainous Region
|
|
|
|
|
|
|
Quang Ninh Water Supply Joint Stock Company
|
|
|
BS
|
BS
|
|
|
Nghia Lo Construction, Water Supply and Drainage Limited Company
|
|
|
HC
|
|
|
|
Bac Kan Water Supply and Sewerage One Member Limited Company
|
|
|
|
|
|
HC
|
Bac Giang Water Supply and Sewerage One Member Limited Company
|
|
|
HC
|
HC
|
|
| -
Red River Delta Region
|
|
|
|
|
|
|
Hanoi Clean Water Supply One Member Limited Company
|
|
|
BS
|
BS
|
|
|
Construction, Investment and Water Supply Joint Stock Company (VIWACO)
|
HC
|
HC
|
BS
|
BS
|
BS
|
BS
|
Ha Dong Water Supply One Member Limited Company
|
HC
|
HC
|
|
|
|
|
Bac Ninh Water Supply and Sewerage One Member Limited Company
|
HC
|
HC
|
|
|
|
|
An Viet Development Investment JSC
|
|
|
|
|
BS
|
BS
| -
Central Coast Region
|
|
|
|
|
|
|
Da Nang Water Supply One Member Limited Company
|
HC
|
HC
|
|
|
|
|
Khanh Hoa Water Supply and Sewerage One Member Limited Company
|
HC
|
HC
|
|
|
|
|
Quang Nam URENCO One Member Limited Company
|
|
|
BS
|
BS
|
BS
|
BS
|
Vạn Ninh Urban Works JSC
|
|
|
BS
|
BS
|
BS
|
BS
|
My Hai Water Supply Enterprise
|
|
|
|
|
BS
|
| -
Central Highland Region
|
|
|
|
|
|
|
Gia Lai Water Supply and Sewerage One Member Limited Company
|
|
|
BS
|
BS
|
BS
|
BS
|
Kon Tum Water Supply One Member Limited Company
|
|
|
BS
|
BS
|
BS
|
BS
|
Di Linh Water Supply and Construction JSC
|
|
|
BS
|
BS
|
BS
|
BS
| -
South East Region
|
|
|
|
|
|
|
Sai Gon Water Supply Corporation (SAWACO)
|
|
|
HC
|
HC
|
HC
|
HC
|
Phu Hoa Tan Water Supply JSC
|
|
|
|
|
HC
|
HC
|
Nha Be Water Supply JSC
|
|
|
HC
|
HC
|
HC
|
HC
|
Gia Dinh Water Supply JSC
|
|
|
HC
|
HC
|
HC
|
HC
|
Ben Thanh Water Supply JSC
|
|
|
HC
|
HC
|
HC
|
HC
|
Binh Duong Water Supply, Sewerage and Environment One Member Limited Company
|
HC
|
HC
|
|
|
|
|
Toc Tien Water Supply Limited Company
|
|
|
HC
|
|
|
| -
Mekong River Delta Region
|
|
|
|
|
|
|
Can Tho Water Supply and Sewerage JSC
|
HC
|
HC
|
HC
|
HC
|
HC
|
HC
|
Can Tho No.2 Water Supply and Sewerage JSC
|
BS
|
BS
|
BS
|
BS
|
BS
|
BS
|
Tra Noc Water Supply JSC
|
|
|
BS
|
BS
|
|
|
O Mon Water Supply JSC
|
BS
|
BS
|
BS
|
BS
|
BS
|
BS
|
Thot Not Water Supply JSC
|
|
|
BS
|
|
|
|
Long An Water Supply One Member Limited Company
|
|
|
BS
|
BS
|
BS
|
BS
|
Vinh Long Water Supply One Member Limited Company
|
HC
|
HC
|
|
|
|
|
Tien Giang Water Supply and Sewerage One Member Limited Company
|
HC
|
HC
|
|
|
|
|
Dong Thap Water Supply and Urban Environment One Member Limited Company
|
HC
|
HC
|
|
|
|
|
Note:
HC: Corrected data by Utility
BS: Additional data not yet provided by Utility
Table 3.3 - Quartile Values of Indicators
Code
|
Indicator
|
Unit
|
Min
|
Q1 (Lower)
|
Q2 (Median)
|
Q3 (Upper)
|
Max
|
Total of utilities
|
2013
|
2014
|
2013
|
2014
|
2013
|
2014
|
2013
|
2014
|
2013
|
2014
|
2013
|
2014
|
B31
|
Design capacity
|
m3/day
|
800
|
800
|
16,580.0
|
17,180
|
37,200
|
40,250
|
73,000
|
75,000
|
1,120,000
|
1,120,000
|
91
|
91
|
B26
|
Population in service areas
|
000 people
|
6.00
|
6.30
|
102.21
|
109.95
|
220.16
|
230.78
|
450.00
|
459.43
|
8,062.8
|
8,062.78
|
89
|
89
|
B29
|
Population serve
|
000 people
|
5.92
|
6.23
|
48.27
|
50.31
|
134.56
|
164.31
|
300.00
|
320.00
|
7,250.0
|
7,300.00
|
89
|
89
|
B47
|
HH connections
|
|
1,050
|
1,143
|
12,291
|
14,074
|
37,361
|
39,664
|
71,891
|
78,486
|
676,835
|
713,741
|
82
|
82
|
B34
|
Total raw water abstracted
|
000m3/ year
|
280
|
298
|
5,321
|
5,326
|
11,440
|
11,653
|
21,840
|
22,885
|
377,212
|
359,589
|
81
|
82
|
|
Ratio of surface water/total water abstracted
|
%
|
0
|
0
|
0.32
|
0.24
|
0.93
|
0.93
|
1.00
|
1.00
|
1.00
|
1.00
|
81
|
82
|
|
Ratio of ground water/total water abstracted
|
%
|
0
|
0
|
0
|
0
|
0.07
|
0.07
|
0.68
|
0.76
|
1.00
|
1.00
|
81
|
82
|
B35+ B36
|
Total water supplied into network (abstracted + bought in bulk)
|
000m3/year
|
277
|
294
|
5,015
|
5,125
|
10,895
|
12,267
|
20,458
|
22,597
|
547,091
|
553,415
|
83
|
84
|
Service ratio
|
|
|
|
|
|
|
|
|
|
|
|
|
B1.1
|
Service ratio (service coverage)
|
%
|
4.61
|
4.86
|
54.34
|
56.21
|
75.84
|
78.62
|
88.82
|
90.55
|
100.0
|
100.00
|
88
|
88
|
Production and consumption
|
|
|
|
|
|
|
|
|
|
|
|
|
B2.1
|
Ratio of capacity utilization
|
%
|
20.10
|
24.78
|
65.73
|
66.08
|
75.20
|
74.03
|
89.21
|
90.42
|
236.4
|
260.25
|
82
|
83
|
B2.2
|
Total Residential Water Consumption
(per capita consumption)
|
L/person/
day
|
35.80
|
39.06
|
87.18
|
83.67
|
102.79
|
103.08
|
113.41
|
117.50
|
1,081.2
|
331.79
|
82
|
82
|
B2.3
|
NRW rate
|
%
|
1.14
|
0.21
|
15.08
|
13.69
|
21.73
|
21.38
|
25.76
|
24.34
|
60.2
|
59.24
|
78
|
79
|
B2.4
|
Water used at WTPs
|
%
|
0
|
0
|
2.36
|
1.98
|
4.76
|
4.72
|
11.73
|
8.83
|
73.8
|
74.88
|
77
|
79
|
Network Performance
|
|
|
|
|
|
|
|
|
|
|
|
|
B4.1
|
Pipe breaks in whole network
|
#/km/year
|
0
|
0
|
0.16
|
0.16
|
0.69
|
0.59
|
2.05
|
1.88
|
13.6
|
15.85
|
87
|
87
|
B4.1a
|
Pipe breaks in transmission network
|
#/km/year
|
0
|
0
|
0.01
|
0.02
|
0.18
|
0.18
|
0.52
|
0.48
|
45.8
|
29.71
|
84
|
84
|
B4.1b
|
Pipe breaks in distribution network
|
#/km/year
|
0
|
0
|
0.16
|
0.17
|
0.64
|
0.65
|
2.50
|
2.72
|
54.6
|
53.50
|
86
|
86
|
B4.2
|
Investment in the development of the distribution system
|
%
|
0
|
0
|
3.96
|
4.89
|
10.62
|
9.86
|
24.81
|
22.12
|
341.5
|
176.41
|
85
|
86
|
B4.3
|
Pipe rehabilitation or renovation
|
%
|
0
|
0
|
0.16
|
0.14
|
1.08
|
1.12
|
3.97
|
4.08
|
100.0
|
100.00
|
87
|
87
|
Electricity Consumption
|
|
|
|
|
|
|
|
|
|
|
|
|
B5.1
|
Electricity consumption per m3 of water produced (KWh/m3)
|
Kwh/m3
|
0.11
|
0.13
|
0.26
|
0.26
|
0.34
|
0.33
|
0.42
|
0.42
|
0.79
|
0.78
|
80
|
81
|
Operating Costs
|
|
|
|
|
|
|
|
|
|
|
|
|
B6.1
|
Unit (of ALL) Operational Cost
|
VND/m3
|
400
|
350
|
2,849
|
3,149
|
3,902
|
4,023
|
5,238
|
5,149
|
24,220
|
20,924
|
85
|
86
|
B6.2
|
Production costs norm
|
VND/m3
|
310
|
324
|
2,399
|
2,529
|
3,190
|
3,388
|
4,244
|
4,273
|
9,254
|
9,191
|
81
|
82
|
B6.3a
|
Raw water costs
|
%
|
0
|
0
|
0
|
0
|
3.30
|
3.43
|
14.64
|
18.17
|
68.86
|
75.41
|
85
|
86
|
B6.3
|
Energy costs
|
%
|
0.29
|
0.19
|
11.81
|
11.19
|
17.13
|
16.79
|
24.27
|
21.26
|
81.33
|
78.11
|
81
|
82
|
B6.4
|
Labor costs
|
%
|
0.11
|
0.10
|
27.15
|
28.24
|
34.68
|
37.01
|
48.10
|
50.68
|
100.00
|
100.00
|
85
|
86
|
B6.5
|
Chemical costs
|
%
|
0
|
0
|
1.52
|
1.46
|
3.20
|
3.33
|
6.95
|
5.93
|
89.92
|
92.44
|
85
|
85
|
B6.6
|
Other costs
|
%
|
0
|
0
|
10.26
|
10.81
|
22.83
|
22.72
|
34.73
|
36.18
|
74.47
|
76.17
|
85
|
86
|
Staffing
|
|
|
|
|
|
|
|
|
|
|
|
|
B7.1
|
Staff per water supply connections (’000 )
|
staff/ 1000 connections
|
1.82
|
0.36
|
3.97
|
3.79
|
5.19
|
4.96
|
7.12
|
6.97
|
120.2
|
96.22
|
82
|
82
|
B7.2
|
Staff per population served (’000 )
|
staff/ 1000 connections
|
0.36
|
0.35
|
0.91
|
0.87
|
1.30
|
1.21
|
1.69
|
1.69
|
6.0
|
5.92
|
81
|
81
|
Quality of service
|
|
|
|
|
|
|
|
|
|
|
|
|
B8.1
|
Continuity of Service (hrs/day)
|
hrs/day
|
12.00
|
12.00
|
24.00
|
24.00
|
24.00
|
24.00
|
24.00
|
24.00
|
24.0
|
24.00
|
85
|
86
|
B8.2
|
Quality of service: % of sample tested that PASS standards
|
%
|
1.67
|
0.83
|
96.74
|
98.05
|
100.00
|
100.00
|
100.00
|
100.00
|
100.0
|
100.00
|
81
|
82
|
B8.3
|
Customer satisfaction: Number of complaints over total number of connections
|
%
|
0
|
0
|
0
|
0
|
0.04
|
0.05
|
0.54
|
0.45
|
13.9
|
17.26
|
83
|
83
|
Revenue
|
|
|
|
|
|
|
|
|
|
|
|
|
B9.1
|
Average Water Supply Revenue
|
VND/m3
|
2,095
|
2,116
|
5,752
|
6,088
|
6,589
|
7,397
|
7,639
|
8,112
|
10,342
|
11,652
|
85
|
86
|
|
Average Water Supply Revenue
|
|
|
|
|
|
|
|
|
|
|
|
|
|
B10.1
|
Average actual water price
|
VND/m3 produced water
|
3,388
|
3,411
|
4,639
|
5,092
|
5,268
|
5,706
|
6,402
|
6,829
|
10,227
|
11,287
|
81
|
82
|
B.10.2
|
Ratio of average water price approved by the People’s Committee to water price submitted.
|
%
|
0.37
|
0.48
|
0.84
|
0.89
|
0.95
|
0.96
|
1.00
|
1.00
|
1.48
|
1.54
|
74
|
76
|
B.10.3
|
Average Water Supply bill for domestic customers (VND/m3 water billed)
|
VND/m3 water billed
|
853
|
2,349
|
4,940
|
5,541
|
5,885
|
6,455
|
6,652
|
7,205
|
9,775
|
11,238
|
84
|
84
|
B10.3a
|
Water tariff for consuming the first ten (10) m3 of water per month (SH1 tariff)
|
VND/m3
|
3,325
|
3,500
|
4,800
|
5,317
|
5,500
|
6,000
|
6,485
|
6,550
|
12,300
|
12,300
|
74
|
75
|
B10.7
|
Ratio of commercial to domestic water tariff
|
|
1.16
|
1.07
|
1.49
|
1.52
|
1.78
|
1.79
|
2.12
|
2.06
|
3.0
|
3.0
|
75
|
76
|
Billing and Collection
|
|
|
|
|
|
|
|
|
|
|
|
|
B11.1
|
Revenue collection efficiency
|
%
|
71.73
|
71.04
|
94.98
|
93.86
|
98.39
|
98.00
|
99.97
|
99.99
|
112.3
|
113.08
|
84
|
85
|
Financial
|
|
|
|
|
|
|
|
|
|
|
|
|
B12.1
|
Operating Cost and Revenue
|
|
0.06
|
0.07
|
0.47
|
0.43
|
0.61
|
0.59
|
0.76
|
0.71
|
2.81
|
2.40
|
84
|
85
|
B12.2
|
Debt Service Ratio
|
%
|
0
|
0
|
0.56
|
0.78
|
8.57
|
8.91
|
21.34
|
23.10
|
113.3
|
133.30
|
85
|
86
|
B12.3
|
Increase in residential connections over the year
|
%
|
0
|
0
|
4.11
|
4.27
|
7.62
|
7.23
|
10.28
|
10.78
|
56.7
|
80.15
|
80
|
80
|
B12.4
|
Investment in domestic connections
|
%
|
0
|
0
|
0
|
0
|
2.27
|
2.27
|
4.53
|
4.54
|
94.5
|
106.97
|
85
|
86
|
B12.5
|
Ratio of Gross fixed assets to population served
|
Mill. VND/ ‘000 pop. served
|
0.35
|
0.32
|
543.01
|
560.88
|
999.70
|
1,065.15
|
1,498.31
|
1,743.86
|
12,726.1
|
11,405.55
|
79
|
79
|
Staff Training
|
|
|
|
|
|
|
|
|
|
|
|
|
B13.1
|
Training and development of human resource
|
%
|
0
|
0
|
0.01
|
0.01
|
0.07
|
0.08
|
0.18
|
0.23
|
1.2
|
1.49
|
85
|
86
|
B13.2
|
Total training costs per employee
|
Mil. VND/staff
|
0
|
0
|
0
|
0.013
|
0.19
|
0.29
|
0.63
|
0.66
|
4.8
|
5.56
|
87
|
87
|
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