The impact of human capital management on operational performance at the gambia national water and
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- 3.4.3 Observation
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3.4.2 Interview The researcher conducted personal “face-to-face” interviews. In the beginning of the interview meeting, the researcher introduced interviewees to the studied field of research, the main purpose of the interview, and its procedure. Then some unofficial but reassuring chat ensued to reduce the level of pre-interviewing panic and trust in confidentiality of response. Anonymity and confidentiality were the watch words. Most semi-structured interviews are recorded for clarity and maximum accuracy but in this case, no recording was done because interviewees were not comfortable with that. During interviewing, the researcher listened attentively while taking note of responses to questions and showing appreciation of their participation in a very interactive mood. 34 3.4.3 Observation As an employee of the company, the researcher was also privy to observe the situation of HR practices in place and took note of them. Her observations were further consolidated by the responses received and transcribed from the interviews conducted. 3.5 Data analysis techniques It is one thing collecting valid data and or information and another being able to effectively analyze them. After data collection, the researcher transcribed interviews to summarize the obtained information. This was to reduce limitations of the human memory and would allow for other researchers to go through the obtained information to evaluate the analysis at a later date when required. Transcribing also helped in categorizing the data and was the starting point of the analysis process. The qualitative data techniques for interpreting the textual materials vary and therefore the researcher used categorization scheme. It means that the empirical findings through the interviews with perspective of the theoretical framework were classified into meaningful categories from which the needed analysis was drawn (Saunders at al, 2007). For that reason the researcher of this study decided to use an editing strategy which implied deciding on the categories after having all the interviews transcribed. After transcribing interviews, information was summarized in the empirical findings’ section in such a way so it addressed all the interview questions. The researcher decided to include “additional information” section because even though this information was not directly relevant to the research, it still had a strong connection to the concept of employee work attitudes and behaviour. It could be useful for the 35 subsequent analysis since it allowed seeing the problem from the broader perspective and defining some other important aspects of the topic. tải về 1.26 Mb. Chia sẻ với bạn bè của bạn:
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