The impact of human capital management on operational performance at the gambia national water and
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- 3.4.1 Questionnaire
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3.4 Data Collection instruments As stated earlier, a sample of 155 respondents was used and data was collected by means of questionnaires and personal interviews that were self administered by the researcher. The questionnaires were used to reduce cost, save time and avoid prejudice. The first 3 questions were on HR practices in NAWEC. The rest centered on issues related to employee commitment and felt obligation, Work attitudes and behaviours, Decision making and finally on basic demographic data that was not too personal. Open ended questions were used for the interview to understand the reasons for the attitudes and opinions of staff particularly at top management level. The interview provided rich and detailed answers that threw more light on the responses of the questionnaires. As the nature of the study is explorative, the use of the interviewing techniques reduced 33 possible misunderstandings because the researcher ensured that all the questions were clear to respondents. 3.4.1 Questionnaire Based on the purposive nature of the study 155 questionnaires were distributed to all the four categories of staff company-wide. Among these employees, 127 responded yielding a response rate of 82%. The questionnaires were used to reduce cost, save time and avoid prejudice. The first 3 questions were on HR practices in NAWEC. The rest centred on issues related to employee commitment and felt obligation, Work attitudes and behaviours, Decision making and finally on basic demographic data that was not too personal. These broad components form the selected bundle of HR practices that the research seeks to explore. Thus the questions on the questionnaire were able to answer the research questions and achieve the research objectives. tải về 1.26 Mb. Chia sẻ với bạn bè của bạn:
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