Entrepreneurship Development and New Business Start-Ups: Challenges and Prospects for Ghanaian Entrepreneurs’


a)  The Role of Government in Facilitating SMEs Development & Growth



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GAUP Conference Proceedings 2017 174

a)  The Role of Government in Facilitating SMEs Development & Growth 

For entrepreneurs to set-up and operate their businesses successfully, and be competitive nationally and globally, 

they need to have access to capital because the availability of capital is a major incentive that could attract more 

entrepreneurial activities. For example, as the two main government initiatives for supporting entrepreneurs and 

SMEs in Ghana, the NBSSI and MASLOC should expand their technical assistance and financial support for SMEs. 

Despite the important role SMEs play in national economies and the global economy in general, their level of 

growth is often hampered by the limited resources, particularly financing. The study recommends that a new policy 

approach for promoting SMEs should be implemented by governments in developing countries to promote SMEs 

as a major institutional policy framework, especially through a rural development policy to enable them maintain 

economic vitality and thrive to become major supporting industries for the economy. Helping them to have access 

to financial resources, external markets and gain the necessary managerial, technological skills and information will 

enable them keep abreast with new innovations and other international business best practices to help SMEs build 

their capacity. Under the new UN Sustainable Development Goals (SDGs) introduced by the United Nations in 2016 

to replace the Millennium Development Goals (MDGs), governments in developing countries should redesign the 

MDG policies to meet the goals and targets set in the emerging SDGs in order to address any bottlenecks in the 

MDGs to give a boost to the new development agenda in order to meet the needs of potential entrepreneurs and 

existing SMEs for poverty alleviation. This chapter argues that the government should deal with the various 

bottlenecks impeding on entrepreneurs’ access to funding such as corruption and partisanship in the disbursement 

of funds to potential entrepreneurs/SMEs from government sources. The results of this study also reveal low 

awareness and usage levels of various financing initiatives among SMEs, especially those in the rural areas due to 

lack of information and the perception that most funding schemes are either difficult to access or are politicised. 

The difficulties SMEs face in accessing funds from various sources include lack of securable assets, lack of 

information or knowledge about funding opportunities, stringent eligibility criteria, bureaucracy and politicization 

of fund disbursement by government agencies. These factors limit SMEs’ ability to access funds from internal and 

external sources, therefore the government’s policy actions should focus on better information provision to SMEs, 

and removal of all the bottlenecks hindering free access to government and donor-sponsored credit facilities. The 

government should introduce measures to bridge the rural/urban dichotomy in access to funding to effectively 



 

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trigger entrepreneurial activities in the rural areas through aggressive campaign to educate potential entrepreneurs 



and owners of existing SMEs. The government also should work with the commercial banks to guarantee part of 

the credit risks to genuinely potential entrepreneurs and SMEs by facilitating equity capital, which provides a base 

for further borrowing, reduces firms’ sensitivity to economic cycles and provides SMEs with access to syndicates of 

private and donor venture capital suppliers. SMEs could also be encouraged to access public equity capital through 

the reduction of listing requirements and subsidising floating cost. Implementing these policy prescriptions could 

go a long way to improve SMEs access to short/long-term financing and boost economic growth and social 

transformation in many developing countries. 

To address the funding challenges facing entrepreneurs and SMEs, the commercial banks should offer tailor-made 

credit products and develop flexible and appropriate loan schemes specifically for SMEs. Most importantly, the 

government should play the role of an intermediary in aligning the interests of banks and SMEs by making 

sustained efforts to improve SMEs’ access to finance, with particular attention to firms with high growth potential. 

In this regard, the disbursement of loans to SMEs should be based on the viability of individual businesses’ 

performance. To deal with the challenge of loan repayment, it is important that entrepreneurs build exemplary 

image with the financial institutions to gain their trust and prove their creditworthiness. This objective is based 

essentially on building strong bonds of cooperation and trust between the banking system and entrepreneurs. It 

should be noted that any micro-credit loans and other financial schemes’ success depend on ready and prompt 

repayment by beneficiaries, and the creation of an effective machinery for loan recovery by the financial 

institutions. Since business loans are accompanied by some level of default risks by beneficiaries, loan schemes 

need to be complemented by public education about the legal liability of loan repayment and the consequences of 

default. New government policies, strategies and incentives such as tax-exemption for new businesses in rural areas 

and certain geographical areas that lack jobs to encourage the relocation of business start-ups in rural areas should 

be encouraged to prevent over-concentration of businesses in the urban areas.  

While in the age of globalisation and the promotion of liberalisation, deregulation and interdependence, it is 

difficult for any government to protect local industries from external manufacturers, developing country 

governments should introduce short or medium term measures to make SMEs more competitive in the global 

marketplace. This could be done by helping SMEs in developing countries to adopt “outward oriented” 

industrialisation strategies to meet international competition. Production efficiency may be raised by competitive 

measures, which aim at boosting the competitiveness of SMEs and creating opportunities for business growth. The 

government can also enhance local business competition by applying the “carrot and stick” approach to its loan 

and grant schemes, in terms of rewarding success and honesty, and punishing failure and dishonesty. Promoting 

competition through state support could improve the entire SME sector and help many businesses grow faster 

through efficient and effective management. In circumstances where genuine and well-performing businesses may 

have justifiable reasons for losses, governments should treat such failure as part of the business learning and risk-

taking process. State support could also help build entrepreneurs and SMEs’ capacity by instituting effective 

monitoring and evaluation systems in the private sector and offering them advice where necessary. These actions 

should be based on public-private partnerships to promote a sustainable system of business support services and 

secure SMEs’ long-term sustainability. For example, in Ghana, the mandate of the NBSSI and MASLOC should be 



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expanded to work in collaboration with the Ghana Export Promotion Council (GEPC) and the Ghana Investment 



Promotion Centre (GIPC) to create the enabling environment for SMEs to find foreign partners. The domestic 

market environment for SMEs can also be facilitated by the government’s ministries, departments and agencies 

(MDAs) to create local markets for SMEs’ goods and services, by contracting out the supply of goods and services 

to them.  

With regard to entrepreneurs’ management challenges, government financing institutions should expand their 

training programmes to cover a wider geographical area across countries to teach business owners basic skills in 

business management such as planning, production, marketing, pricing and sales strategies, savings and 

investment strategies, competitive strategies, as well as accounting, bookkeeping and effective customer 

service/customer relationship management and quality/inventory control. Entrepreneurs engaged in medium-scale 

businesses also need to be proactive in seeking business advice and management training to learn basic financial 

management, terms of obtaining credit and strategic planning on how to manage credit received, including legal 

advice on government regulation, contract agreements and negotiation skills in terms of dealing with partnerships. 

Emphasis should be placed on gaining the necessary business knowledge, skills, abilities and other characteristics 

that can boost the prospects of entrepreneurs to benefit customers and the economy. There is also a need to 

educate entrepreneurs on the management of SMEs in terms of how to balance growth, risk and profitability. To 

achieve this, domestic entrepreneurs in various developing countries need to be trained to learn and implement 

management by objectives (MBO) strategies in their business operations. Through this, they can increase their 

organisations’ performance and help them align their goals with timelines and evaluate their performance. By 

building their capacity, entrepreneurs can develop the necessary character traits, discipline and skills to sustain 

and/or expand their businesses to move closer towards achieving realistic business goals.  

Developing the human capital capacity of entrepreneurs and promoting entrepreneurial endeavours will help them 

transform themselves into competitive and sustainable entities in order to become the driving force of the 

economy, and aid the government’s poverty reduction initiative.  

Since information is of strategic value in achieving business effectiveness and efficiency for organisational 

competitiveness, the government should take all necessary steps to facilitate entrepreneurs’ access to information 

that will enable them to improve their business performance. Information on existing services and schemes should 

be coherent and made easily accessible to SMEs by instituting a programme to help SMEs with identifying potential 

international suppliers and distributors. Locating efficient local suppliers can also help reduce time for delivery, 

transportation costs and after sales services. Information on financial support, and fiscal incentives, including those 

for investment in training and innovation, needs to be introduced and widely disseminated to all beneficiaries, 

especially SMEs in the rural areas. In every developing country, procedures for starting, transferring and closing a 

business need to be simplified. This implies reducing the time, cost and formalities needed for registering a 

company and lowering capital requirements. There is also a need to simplify the tender process to make it easier 

for SMEs to compete for contracts. Rules governing business activity must be transparent and applied uniformly 

without any biases regardless of an entrepreneur’s party affiliation. The data on the operations of SMEs should be 

updated, bureaucratic bottlenecks in the registration of business also need to be removed and favourable 

microeconomic conditions to boost entrepreneurship and SMEs activities promoted. For example, in Ghana the 



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passage in December 2003 of the Public Procurement Law (Act 663) by the government which granted concessions 



to local businesses in the procurement process was a step in the right direction since it gives preferential treatment 

to local businesses so far as they have the capacity and meet the contract requirements. Since the public 

procurement system constitutes the largest domestic market, this new procurement law could channel resources to 

domestic enterprises and thus become a mechanism for SMEs’ growth. It should however be pointed out that 

these benefits will be realised only if SMEs improve upon the quality of their products and meet market demand 

deadlines by customers. It is also imperative that the government reduces the cost of energy, lower taxes, 

import/export duties, and other costs that impede the sustainability and success of domestic SMEs and attract new 

investors to relocate their businesses from neighbouring countries in the sub-region.  




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