Full Name: NGUYEN THI LE HANG
☻ Date of Birth: February 26th 1992
☼ Material Status: Single
Email: hangnguyen2602@gmail.com
Cell phone:0165.9049.424
Address: Tran Anh Tong Street, Da Lat City
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CAREER OBJECTIVE
Learn more things when working in professional environment to accumulate much experience for future promotion.
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EDUCATION
Graduated Hospitality and Tourism Faculty Hue University ( 2010-2014)
Major Subject: Tourism
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WORKING EXPERIENCE
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Address: 2B Le Hong Phong, Da Lat
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Telephone: 063.3822.607
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Position: Receptionist
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Job description:
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Get booking direct or by telephone
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Handling of change or cancellation requests reservation
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Work with agoda.com and booking.com
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Making procedures check in – check out for guests
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The guest request: book bus tickets, flight tickets, provide information about restaurant, bar, market, tourist sites...
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Handling customer complaints.
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Address: Da Nang
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Telephone: 0511.3791.991
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Position: Receptionist of restaurant.
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Job description:
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Check the guest list were book tables, preparing and arranging seats for bookings.
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Welcome and seeing off guest.
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Seating arrangements and concierge at the table.
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Provide information about restaurant and resort for guest.
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SKILLS
Excellent
spoken communication skills
Strong customer service skills
Professional telephone skills
The ability to adapt to different guests
Good problem sloving skills
Computer skills – MS Word, Excel, Power Point and Outlook
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HOBBIES
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REFERENCES
1.Mr Hoang Anh Ngoc
Restaurant supervior – Ba Na Hills Mountain Resort
Cell phone: 01644.699.908
2.Miss Nguyen Phuong Quyen
Receptionist – HP Villa Hotel
Cell phone: 0916.519.445