What Is Lean Six Sigma Logistics?
7
The Logistics Bridge Model
Both Lean and Six Sigma lend distinctive disciplines and tools to logistics.
Using these disciplines and tools will allow an organization to uncover and deal
with wastes and inefficiencies. Although Lean and Six Sigma tools are very
powerful, we need to remember that for Lean and Six Sigma to work in logis-
tics, a fundamental mind shift must occur. This mind
shift requires that we first
begin to make decisions based on the concept of “total logistics costs,” and
second, we have the courage to eliminate waste in its various forms. This may
sound simple, but reality will prove otherwise. Organizational norms, manage-
ment tradition, and financial accounting methods will fight against “total cost”
and will continue to support our natural tendencies to create waste. The purpose
of this book is to provide a template for the design
and implementation of a
logistics strategy based on Lean and Six Sigma principles. We have called this
template the
Logistics Bridge Model.
The Logistics Bridge Model is a model that can be used as a
compass for
the logistics professional. That is, it will provide direction and insight on how
to solve today’s logistics challenges and set the course for ongoing success. At
the heart of these challenges is the need to bridge our suppliers with our own
processes and then bridge our processes to the customer. All of this must happen
while we face competitive and shareholder pressures to reduce costs and in-
crease market share.
The Logistics Bridge Model teaches us that
Lean Six Sigma Logistics is
made up of three main principles. These principles are:
1. Logistics Flow
2. Logistics Capability
3. Logistics Discipline
Logisticians can draw from these three principles to design their own,
personally tailored solutions to meet the specific challenges faced by their
organization. Our goal is to provide the logistics professional with
guiding
principles that can be used to solve any logistics challenge that might be faced.
To accomplish this, we have divided the book into four sections.
In Section 1, we continue to explore the importance
of excellence in logistics
and supply chain management. Section 2 examines the wastes that are all too
often created in the absence of Lean Six Sigma implementation. Section 3
provides the details of the Logistics Bridge Model, the guiding principles to
Lean Six Sigma Logistics. We illustrate the key tenets to logistics strategic
visioning, tactical development, and successful operational execution. Section
4 introduces key methods and tools that can be utilized
for strategy develop-
8
Lean Six Sigma Logistics
ment, problem solving, measurement, and Lean Six Sigma Logistics implemen-
tation. Toward the close of the book, a real-world example is provided as an
exercise in critical thinking and problem solving
related to Lean Six Sigma
Logistics.
As the authors, it is our hope that this book will provide you as a logistics
professional with the “golden nugget” for which you have been searching.
Whether you have responsibility for a distribution facility or a global supply
chain,
Lean Six Sigma Logistics has much to offer. The same holds true whether
you work in the commercial sector,
for a nonprofit organization, or for a gov-
ernment entity. At a minimum, we trust that you will learn new principles that
can be added to your current operations and strategy. At best, the logistics
professional can use the Logistics Bridge Model to design, develop, and imple-
ment a comprehensive logistics strategy.