The OmnI-ChAnnel eCOsysTem
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point-of-use dispensing of maintenance supplies and tools. “Purchases” are
recorded in a log by the computer to control inventory shrinkage and bal-
ance inventory levels.
Examples: Film
processing, candy, tobacco, compact discs, and tapes.
b.
Pay-Per-Serving Point of Dispensing.
Product is prepared or dispensed
by vending machine at the time of purchase. Vending
machines for soup and
coffee, soft drinks, and candy or food are usual uses of this format, but it is
expanding to include such foods as pizza and pasta.
Examples: Beverages, food.
c.
Computer Access Information.
Many of the computer access informa-
tion formats have not necessarily altered the product function (products
are not available online), but they have significantly altered the service and
information function by uncoupling them from the product, such that the
product can pass through cheaper channels.
Examples: Online
information services, cable movies, news wire services,
shopping services for groceries.
4.
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