3.1Unilever's Customer Development Department
CD is basically responsible for overall sales and distribution. It serves as a bridge between
company and the consumers. To make this happen CD have to ensure propercoverage,
availability and visibility. To do so they have to explore new channels of distribution, ensure the
visibility of brands through active merchandising, developing our distributors to improve our
penetration and coverage. Customer development structure is added in appendix 4.
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