death or serious injury if not avoided.
This signal word indicates a low level risk that can result in minor or moderate injury or damage to property if not avoided. This symbol denotes information intended to assist the user in making optimum use of the product. DANGER WARNING CAUTION 1.2 Technical support For commissioning and troubleshooting Bender offers you:
1.2.1 First level support Technical support by phone or e-mail for all Bender products
• Questions concerning specific customer applications
• Commissioning
• Troubleshooting
Telephone:_+49_6401_807-760*_Fax:_+49_6401_807-259_In_Germany_only:_0700BenderHelp_(Tel._and_Fax)_E-mail'>Telephone: +49 6401 807-760*
Fax: +49 6401 807-259
In Germany only:
0700BenderHelp (Tel. and Fax)
E-mail: support@bender-service.de
1.2.2 Repair service Repair, calibration, update and replacement service for Bender products
• Repairing, calibrating, testing and analysing Bender products
• Hardware and software update for Bender devices
• Delivery of replacement devices in the event of faulty or incorrectly delivered
Bender devices
• Extended guarantee for Bender devices, which includes an in-house repair service or
replacement devices at no extra cost
Telephone:
+49 6401 807-780** (technical issues)
+49 6401 807-784**, -785** (sales)
Fax: +49 6401 807-789
E-mail: repair@bender-service.de
Please send the devices for repair to the following address:
Bender GmbH, Repair-Service,
Londorfer Strasse 65,
35305 Grünberg
Important information
Important information
iso685-D-P_D00170_03_M_XXEN/07.2017
9
1.2.3 Field service On-site service for all Bender products
• Commissioning, parameter setting, maintenance, troubleshooting for Bender products
• Analysis of the electrical installation in the building (power quality test, EMC test,
thermography)
• Training courses for customers