Logistics Efficiency Development in Distribution and Damage Control



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unilver

S

I

KU wise co



ontribution tto the system

mloss  

ff we analyzee the whole ddamage dataa on basic caategories,wee can see thaat most damaage is 

inncurred by the fabric w

wash and hhouse hold ccare. We seee that in tthe total dam

mage 

reepresents fabbric wash daamage 70%,, household 



H

S

 D

In

an

F



d

w

Hair care Dam



o we can say

-  Fabric

-  9% da

Damage on 

n market we

nalysis 

rom followi

amage in tra

wheel washin

Ho

Tea


8%

Skin


Hair 

Care


5%

SK

mage 5% an

y from the c

c wash categ

amage come

the market 

e collect the 

ing pie cha

ansit and 34

ng powder to

usehold 


Care

5%

n Care



4%

Personal Was

1%

KU wise

d rest damag

hart, 

gory is the  m



e from Skin C

 

damaged p



art we can s

4% manufac

o draw the pi

sh

Oral care



2%

De

3%



 contrib

26 


ge is other d

most critical 

Care (SC) an

roducts whi

see the who

cturing fault.

ie chart. 

F

eo



%

Soup


2%

tion to t

care damag

amage. 

area as far 

e 5%, skin ccare damagee 4%, 

a

nd Hair Care



ich are retur

ole damages

. Here we o

Fabric Wash

70%

the syste

as damage is

e(HC) catego

rned from th

s includes 1

nly take the



emloss

  

 concern 



ory. 

he market. Inn this 

% shortagee

e total dama

,65% 

ge of 


 


4.11 Obs

In the cri

damage 

shipment


tools are 

their con

monitor t

worst cas

carton of

In the d


use contr

the carton

In Dhaka

done afte

about ho

consider 

them for 

 Imprope


servation ba

itical observ

incurred dur

t from facto

contractual.

nvenience, no

the amount 

se scenario 

f Sunsilk min

distribution 

ractual labor

n as like any

a metro, this

er midnight. 

ow the carton

them like ri

a long distan

er Load mana

Series1

Manufactu

27

fault


26%

ased finding

vation and di

ring the tran

ory to distrib

. They load 

ot the sensiti

of carton lo

sometimes f

ni pack.  

point whe

r to unload w

ything and us

s loading and

In that time

ns are treate

ice sack. Fo

nce. I even s

agement in t

ring 

gs:  

ifferent unstr

nsit. The tra

bution point

in the truck 

ivity of good

oaded but th

for example

en they unl

who is not aw

se to treat th

d unloading 

e one single

ed. They are

r finish the 

see they thro

the truck: 

Chart

27 


ructured inte

ansit took p

t. In the fact

in a haphaz

ds. Responsi

hey don’t mo

they put he

load from 

ware what in

he sack of wa

took place 

e person cou

e not aware 

movement f

ough the sack

Ser


Dama

tra


7

73

t Title

erview I hav

place in two

tory most o

zard manner 

ible person i

onitor where

eavy packets

the factory

nside in the 

ashing powd

at the night.

unt the amou

of the sensi

fast they use

k from highe

ries1


age on 

nsit


76

3%

shorta



Dama

Manu


Series1

shortage 

1

1%

age 



age on transit

ufacturing faultt



 

ve found thatt huge amouu

o phases. Fir

of the loadin

just one by 

in the centra

e the carton 

s of Vim bar

y. In that 

carton. So t

der like sack 

. They unloa

unt of carton

itivity of the

ed to throug

er than 5 fee

rst phase is 

nt of 


bulk 

ng and unloaading 

one accordiing to 

l warehousee only 

is loaded. S

So, in 


r on the senss

time, they 

itive 

also 


they use to tthrow 

of rice.  

ad bulk ship

n. They don't

e sack. They

h the sacks,

et. 

pment 


t care 

y just 


 drag 

 



These things happen in both times when UBL lift the product from factory to distribution point 

or distribution point to market. They are not at all aware of the load management. They place the 

cartons or sack according to the convenience. In the big cargo van they drag the cartons and sack 

on the vans still floor 

ixing and 

nual. It is very difficult to maintain claimed weight.  

anual packaging some unexpected air left occurs on packets. Some extra 

.  


see in the end they are rectangular. Due to 

shape. During those changes many damage 

et as per SAP code not brand wise which is time 

officer. But in real scenario 

A of some other 

Manufacturing Fault in the factory: 

1.  In order to cut cost of production UBL outsource their production facility to third party. 

However, these third parties do not treat or monitor products properly. These third parties 

just go for final mixing. In the appendix part few photos are provided. This m

manufacturing system is almost ma

2.  The packets are sealed totally in manual order. After sealing they throw the packets about 

3 feet to the floor. During this time the seal remains hot, that why throwing packets may 

weaken the seal.  

3.  Due to the m

pressure can bust the packets

4.  Just after manufacturing, hot washing powders are packed. Sometimes hot washing 

powder louse the packet joint. 

5.  When they accumulate the sack for bulk carrying in that time they are counted manually 

and just one time. It is very obvious that the packet shortage will incur. 

6.  At the same time the packets are placed haphazardly. When the packets are filled in that 

time sack looks cylindrical shape but when we 

huge outside pressure they change their 

incurred. 

In warehouse the summary sheets are s

consuming. 

In UBL taking order automatically by providing PDA’s to the sales 

there is not sufficient number of PDA for sales officers. So the process takes too long as those 

sales officers who didn’t get the PDA yet they had to wait until any other PD

28 

 



sales officer get free. PDA’s are important for all as the order get updated in central database 

every day. The orders taken by the officers are taken on the PDA and then transmitted to the 

central database. 

 

4.12 Recommendation:  

Top ten Damage incurring SKUs all are FW’s SKUs. If   We stop shortage and damage of 

 system of them is fully manual and labor intensive. In the factory gate we can 

cross check the weight of sack automatically there will be very minimum shortage. So no 

me out from the factory. 

2. Ensuring proper handling of vulnerable SKUs. It must be handling with care.  

4.  Ensuring proper storage.  

 

Wheel, Rin, Surf-Excel and Taaza we can reduce our system loss, other opportunity cost and 



inefficiency related with it. By taking some preventive measure we can do it. 

  

1.  Shortage with wheel and Rin washing powder is a very common phenomenon. The 



packaging

sack with shortage can co

 

3.  Ensuring proper packing of them. In market I have found 50% of damage wheel SKU’s 



are not properly sealed which is a manufacturing defect.  

5.  During transit the load management should be proper supervised by a person. 

6.  During the time of distributing products to JSO the goods are denoted according to SAP 

code, not as a brand name. That’s why it becomes inefficient to distribute those products.  




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