English 4 (Self-Study)

1 ……………….. 3 ……………….. 5 ……………….. 7 ……………….. 9….…………….. 
2 ……………….. 4 ……………….. 6 ……………….. 8 ……………….. 10……………….. 
 
Exercise 8: Put the verbs in brackets into the correct form to complete the passage. 
In the 70s and 80s, most managers (1) ……………………. (expect) to continue 
working until retirement at sixty or sixty-five. But now, the situation (2) ……………………. 
(change) Since the beginning of the 1990s, many managers in their forties and fifties (3) 
……………………. (loose) their jobs. 
Sometimes, the reason for making managers redundant is a company buy-out or 
restructuring. Also, the recession of the late 1980s and early 1990s (4) ……………………. 
(cause) many redundancies. But it is also true that fixed-term contracts (5) 
……………………. (become) 
more popular, 
and 
many 
companies 
(6) 
……………………. (prefer) younger managers. 
The result is that large numbers of unemployed managers (7) ……………………. 
(look) for work now. And, for those who are over fifty years old, it’s not certain that they (8) 
……………………. (find) full-time employment again. 
What can a manager (9) ……………………. (do) in this situation? One important 
lesson is that every manager must be ready for change. You know that you (10) 
……………………. (go) to the office tomorrow morning, but you can’t be certain that your 
job will exist a year from now. 
1 ……………….. 3 ……………….. 5 ……………….. 7 ……………….. 9….…………….. 
2 ……………….. 4 ……………….. 6 ……………….. 8 ……………….. 10……………….. 
 
 

PART 5: 
What would you say in the following situations? 
 
1. 
Your friend wants to set up his own business, but he needs more money than he has to 
do this 
I think ………………………………………………………………………. 
2. 
Your customer wants to manage all his accounts at home. Advise him to open an online 
account 
I think the best thing ……………………………………………………….. 
3. 
You suggest your friend to invest in shares 
What ………………………………………………………………………... 
4. 
You ask your assistant to set up a meeting for Tuesday afternoon 
Could ……………………………………………………………………….. 
5. 
You want to buy a new TV, but you haven’t got enough money in your account 
Can………………………………………………………………………….. 
6. 
You ask your assistant to phone Mark for you 
Would ………………………………………………………………………. 
7. 
On the phone, you want to speak to the Managing Director 
May…………………………………………………………………………. 
8. 
You tell your staff not to use the company’s telephone for personal calls 
You ………………………………………………………………………....
9. 
You want to know the reason for the increase in petrol cost 
What’s ……………………………………………………………………..
10. 
You want to know the reason for the fall in demand 
How ……………………………………………………………………….. 
11. 
You advise your friend to prepare for the interview carefully 
You should ……………………………………………………………..…. 
12. 
You advise your partner to keep an account for all his expenses 
You should ………………………………………………………………... 
13. 
You ask your shareholders to wait until the next financial year 
How ………………………………………………………………………. 
14. 
You ask your assistant to prepare a financial report 
Could …………………………………………………………………….. 
15. 
You ask a hotel receptionist for a receipt 
May ………………………………………………………………………. 
16. 
You advise your friend not to sell her business 
I think ……………………………………………………………………. 
17. 
Your friend is having an interview tomorrow, give him an advice 
You should ………………………………………………………………. 
18. 
You want to open a savings account, what can you say to a bank staff? 
May ……………………………………………………………………… 
19. 
You want to read the company’s financial report, what can you say to the chief 
accountant? 
Could ……………………………………………………………………

20. 
You want to know the price of one night at the Hilton Hotel 
How …………………………………………………………………… 
21. 
Your manager wants you to check the company accounts for shareholders. You agree. 
………………………………………………………………………….. 
22. 
Your customer wants to buy things in a store. You advise her to use a credit card. 
Why………………………………………………………………………? 
23. 
Your partner wants to contact your Managing Director, but he is away on business at 
the moment. You reply. 
……………………………………………………………………………………. 
24. 
Your customer wants to save his money. You advise him to open a deposit account. 
I think…………………………………………………………………………….. 
25. 
You are the Marketing Manager. You want to reduce the price to attract customers. 
Make suggestions. 
Why………………………………………………………………………………? 
26. 
Your customer wants to protect his house against accidents. You advise him to insure 
his house against accidents. 
I think……………………………………………………………………………. 
27. 
Your customer wants to manage all his accounts at home. You advise him to open an 
online account. 
I think the best thing………………………………………………………..…… 
28. 
Your Sales Manager wants to import equipment from China. He makes suggestions, but 
you don’t agree. 
I think we shouldn’t………………………………………………………………. 
29. 
You want your customer to fill in the loan application form. 
Could…………………………………………………………………………….? 
30. 
Working in a bank is stressful, but getting a high salary and a big bonus. You advise 
your friend. 
I think you ………………………………………………………………………. 
31. 
Your friend doesn’t want to take a lot of cash when going on holiday. Make 
suggestions. 
You should ………………………………………………………………………. 
32. 
You want to contact the Sales Manager of SMH. 
Could…………………………………………………………………………….? 
33. 
Your Tours Manager wants to spend more on promotion. He makes suggestions, but 
you don’t agree. 
…………………………………………………………………………………… 
34. 
Your customer wants you to give him a discount on his shopping, but you refuse. 
…………………………………………………………………………………… 
35. 
The quality of products is very important, so you want to spend more on improvement 
of product quality. Make suggestions. 
Why………………………………………………………………………………?