International Journal of Applied Business and International Management (IJABIM)
Vol. 6 No. 2, 33-46, August, 2021
E-ISSN: 2621-2862/P-ISSN: 2614-7432
DOI: https://doi.org/10.32535/ijabim.v6i2.1167
https://ejournal.aibpm.org/index.php/IJABIM
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With the presence of McD
onald’s in Malaysia and Indonesia, the government will be able
to open employment opportunities to the people. With various companies like
McDonald's, job opportunities will increase and it will be easier for employees to apply
for jobs.
McDonald's provides the easiest way to lunch by demonstrating its efficient working
procedures, as this fast-food model provides an effective way for individuals to meet their
diverse demands (Ritzer, 1993). People not only satisfy their fundamental hunger needs
by eating popular foods but also, they can take into consideration the price. Customers
have always been hesitant of spending money on fast food during economic downturns
(Mintel, 2009).
For the ecological elements that are connected to natural environment trends, as well as
how these trends impact McDonald's distant macro-environment (Greenspan, 2018). It
is used to look at how environmental changes affect businesses and customers.
McDonald's can improve their environmental programs and sustainability to strengthen
their brand and commercial success (Greenspan, 2018), for example, the McRecycle
initiative (UKEssays, 2018a). This initiative aims to take advantage of the opportunities
that have arisen as a result of the increased interest in corporate environmental initiatives
and a rising focus on sustainable business practices (Greenspan, 2018). In addition, the
availability and consistency of McDonald's food supplies were impacted by changing
weather conditions. As a result, in order to mitigate this effect, McDonald's needs to
expand their supply chain. McDonald's in Malaysia and Indonesia might benefit from
these concepts. They are both absolutely one-of-a-kind in terms of their local cultures,
marketing methods, client loyalty, and technological advancements.
McDonald's also has its own website and uses other online social media platforms to
disseminate information about promotions and events in other regions. However, it is
lacking in a number of areas where its competitors are well ahead. McDonald's for
example has only lately introduced an internet ordering system. However, the delivery
service is poor and does not always reach the majority of Kuala Lumpur and other major
cities. As a result, in order to flourish in the dynamic business environment of the new
century or internet era, McDonald's must design the finest plan to adapt to changing
consumer demand.
Malaysians and Indonesians are the most majority Muslims, halal (permissible) is a major
concern in Malaysia and Indonesia. McDonald's Malaysia requires 100% halal
certification from Jakim (McDonald's Malaysia, 2020), but McDonald's Indonesia
requires the Sistem Jaminan Halal (SJH) accreditation from LPPOM MUI (McDonald's
Indonesia, 2020). Furthermore, McDonald's major supplier is MacFood Services, which
assists the company in exporting grocery products to the market in northeast Islamic
nations (Rajawat et al., 2020).
McDonald's engaged at least two Muslim kitchen employees and assigned two Sharia
specialists as Sharia consultants to the internal halal committee to satisfy the halal
criteria (Rajawat et al., 2020). Before employees can work, they must receive a flu
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