Effective Marketing Strategies of McDonald’s in Malaysia and Indonesia


International Journal of Applied Business and International Management (IJABIM)



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International Journal of Applied Business and International Management (IJABIM) 
Vol. 6 No. 2, 33-46, August, 2021 
E-ISSN: 2621-2862/P-ISSN: 2614-7432 
DOI: https://doi.org/10.32535/ijabim.v6i2.1167 
https://ejournal.aibpm.org/index.php/IJABIM 
 
35 
over by PT Rekso Nasional Food, a subsidiary of Rekso Group, which is the parent 
business of the Sinar Sosro soft drink company. McDonald's outlets in Indonesia 
switched to Tony Jack's Indonesia on October 1, 2009, but not all of them. There are 13 
McDonald's stalls owned by Bambang Rachmadi which changed, among others, located 
in Sarinah (Thamrin), Melawai Plaza, Blok M Plaza, Arion, Kelapa Gading, Sunter, 
Bandung Indah Plaza, Plaza Surabaya, Soekarno-Hatta Airport, ITC Mangga Dua, Citra 
Land, Gajah Mada Plaza, and Kebon Jeruk. Unfortunately, the existence of Tony Jack's 
Indonesia did not last long. A few months later, Tony Jack's Indonesia went bankrupt 
and was taken back by McDonald's. 
Indonesia is a Muslim-majority in their country, all McDonald's restaurants are halal 
certified in Indonesia. In Indonesia, they do not provide pork-based goods and only use 
beef, poultry, and fish in accordance with Halal rules. Breakfast menu, beef, poultry, fish, 
drinks, desserts, happy meals, McCafe, and snacks are some of their most well-known 
items. They also provide breakfast specials with assured quick service and low rates. In 
2020, McDonald's Indonesia has a greater range of local cuisine options, including 
chicken porridge, nasi uduk, spicy chicken, rica-rica chicken rice, Sosro bottled tea, and 
klepon pastries. 
People nowadays are chasing a fast-paced period, it makes the demand for fast food is 
increasing in Malaysia and Indonesia. The economy of Malaysia and Indonesia have 
both grown considerably in recent years, this causes the purchasing power of middle-
class consumers to increase. McDonald's may implement strategies that will help to 
penetrate Asian markets more effectively. Both the consumer base and income will grow 
as a result of this. A PESTLE study, which includes political variables, economic 
elements, socio-cultural aspects, technical aspects, legal issues, and ecological aspects, 
is useful for analyzing and monitoring macroenvironmental elements that have a 
significant influence on an organization's performance.
The macroenvironment of McDonald's business and economic McDonald's already has 
established operations in over 100 countries, owing to the company's political clout. 
McDonald's is like any other restaurant in terms of service. It is required to follow the 
government's health and hygiene requirements are influenced by political variables, 
which are government policies and acts. Several governments, like those in Malaysia 
and Indonesia, have put pressure on the fast-food industry. Fast-food restaurants are 
increasingly being perceived as less healthy, encouraging obesity, high cholesterol, and 
cardiovascular diseases, and leading the market to decline.
Economic considerations are concerned with the influence of economic circumstances 
and trends on McDonald's macroenvironment (Greenspan, 2018). Economic 
developments have a direct and indirect impact on business success. External issues 
such as sluggish but stable growth (opportunity) in underdeveloped nations, the Covid-
19 epidemic (danger) in developed nations, and quick growth in developed nations will 
all have an influence on McDonald's industrial environment (opportunity). McDonald's 
development across the world is influenced by economic considerations. The exchange 
rate is a deciding element in deciding whether to import or buy raw materials from a local 



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