The impact of human capital management on operational performance at the gambia national water and

ix 
LIST OF FIGURES 
Figure 2.1 Model of link between HCM and operational performance ........................ 28
 
Figure 3.1 Arial view of one of the power generation plants in Kotu .......................... 35
 
Figure 3.2 Nawec Organogram ..................................................................................... 38
 
Figure 4.1 Equitable Compensation .............................................................................. 41
 
Figure 4.2 Sufficient Training ...................................................................................... 42
 
Figure 4.3 Felt Obligation ............................................................................................. 43
 
Figure 4.4 Extra effort and time .................................................................................... 44
 
Figure 4.5 Good working relations and environment ................................................... 46
 
Figure 4.6 Self Discipline ............................................................................................. 47
 
Figure 4.7 Encourage new and creative ways ............................................................... 48
 
Figure 4.8 Opinion Counts............................................................................................ 50
 
Figure 4.9 Age of respondents ...................................................................................... 51
 
Figure 4.10 Income Level of Respondents ..................................................................... 53
 
Figure 4.11 Job Category of Respondents ...................................................................... 54
 

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