The impact of human capital management on operational performance at the gambia national water and
tải về 1.26 Mb. Chế độ xem pdf
|
| 1.5
Brief Methodology The philosophy behind this thesis was exploratory as the research sought to explore what prevailed in NAWEC in terms of Human Capital Management. The researcher used the inductive approach to generate the underlying model and theories. Qualitative data were collected through questionnaires and semi-structured interviews of NAWEC Staff to develop a theory which can be further researched into for its theoretical generalization. The collected primary data were analyzed using Statistical Package for Social Sciences and presented using excel generated tables and figures while the literature review was mainly from secondary sources such as books, journals, conference papers, both hard and soft copies. 1.6 Scope of the study The study is limited to NAWEC’s performance in terms of operational losses which is a major current bottleneck and how human capital management can significantly improve this situation. Secondly, as a follow up study to the fore mentioned report on NAWEC’s HR division, this study was limited to identifying the components of HCM that impacted employee behaviours and work attitudes, which in turn translated into organizational performance. Indeed human capital management embodies all HR practices but this study did not treat those components distinctly. In fact only those HR 7 activities that constitute high performance such as turnover intention, selective hiring, extensive training, learning and development, employee involvement and information sharing, team working, high compensation contingent on performance and reduced status distinctions between managers and workers, was used to measure employee commitment and felt obligation towards the company. The study will cover all divisions, sections, units and staff of the Company. tải về 1.26 Mb. Chia sẻ với bạn bè của bạn:
|