Assessment report


Sub-total F= 20 utilities (participating: 16; not participating: 04)



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Sub-total F= 20 utilities (participating: 16; not participating: 04)

 

 

 













 




Total: A+B+C+D+E+F = 104 utilities (participating: 88; not participating: 16)

 

 

 













Notes:

  1. Database 2011: Two utilities provided data 2011, however, these data were inconsistency and unreasonable so not included in the database.

  2. Utility established after 2012.

Table 3.2 - List of correction and additional data inputs

Name of Utilities

Design capacity

(Code B31)

Population in service areas (Code B26)

Population served (Code B29)

2013

2014

2013

2014

2013

2014

  1. Northern Midland and Mountainous Region



















Quang Ninh Water Supply Joint Stock Company 







BS

BS







Nghia Lo Construction, Water Supply and Drainage Limited Company







HC










Bac Kan Water Supply and Sewerage One Member Limited Company 
















HC

Bac Giang Water Supply and Sewerage One Member Limited Company 







HC

HC







  1. Red River Delta Region



















Hanoi Clean Water Supply One Member Limited Company 







BS

BS







Construction, Investment and Water Supply Joint Stock Company (VIWACO)

HC

HC

BS

BS

BS

BS

Ha Dong Water Supply One Member Limited Company

HC

HC













Bac Ninh Water Supply and Sewerage One Member Limited Company 

HC

HC













An Viet Development Investment JSC













BS

BS

  1. Central Coast Region



















Da Nang Water Supply One Member Limited Company

HC

HC













Khanh Hoa Water Supply and Sewerage One Member Limited Company 

HC

HC













Quang Nam URENCO One Member Limited Company







BS

BS

BS

BS

Vạn Ninh Urban Works JSC







BS

BS

BS

BS

My Hai Water Supply Enterprise













BS




  1. Central Highland Region



















Gia Lai Water Supply and Sewerage One Member Limited Company 







BS

BS

BS

BS

Kon Tum Water Supply One Member Limited Company







BS

BS

BS

BS

Di Linh Water Supply and Construction JSC







BS

BS

BS

BS

  1. South East Region



















Sai Gon Water Supply Corporation (SAWACO)







HC

HC

HC

HC

Phu Hoa Tan Water Supply JSC













HC

HC

Nha Be Water Supply JSC







HC

HC

HC

HC

Gia Dinh Water Supply JSC







HC

HC

HC

HC

Ben Thanh Water Supply JSC







HC

HC

HC

HC

Binh Duong Water Supply, Sewerage and Environment One Member Limited Company

HC

HC













Toc Tien Water Supply Limited Company







HC










  1. Mekong River Delta Region



















Can Tho Water Supply and Sewerage JSC  

HC

HC

HC

HC

HC

HC

Can Tho No.2 Water Supply and Sewerage JSC  

BS

BS

BS

BS

BS

BS

Tra Noc Water Supply JSC







BS

BS







O Mon Water Supply JSC

BS

BS

BS

BS

BS

BS

Thot Not Water Supply JSC







BS










Long An Water Supply One Member Limited Company 







BS

BS

BS

BS

Vinh Long Water Supply One Member Limited Company 

HC

HC













Tien Giang Water Supply and Sewerage One Member Limited Company 

HC

HC













Dong Thap Water Supply and Urban Environment One Member Limited Company 

HC

HC













Note:

HC: Corrected data by Utility

BS: Additional data not yet provided by Utility

Table 3.3 - Quartile Values of Indicators



Code

Indicator

Unit

Min

Q1 (Lower)

Q2 (Median)

Q3 (Upper)

Max

Total of utilities

2013

2014

2013

2014

2013

2014

2013

2014

2013

2014

2013

2014

B31

Design capacity

m3/day

800

800

16,580.0

17,180

37,200

40,250

73,000

75,000

1,120,000

1,120,000

91

91

B26

Population in service areas

000 people

6.00

6.30

102.21

109.95

220.16

230.78

450.00

459.43

8,062.8

8,062.78

89

89

B29

Population serve

000 people

5.92

6.23

48.27

50.31

134.56

164.31

300.00

320.00

7,250.0

7,300.00

89

89

B47

HH connections




1,050

1,143

12,291

14,074

37,361

39,664

71,891

78,486

676,835

713,741

82

82

B34

Total raw water abstracted

000m3/ year

280

298

5,321

5,326

11,440

11,653

21,840

22,885

377,212

359,589

81

82




Ratio of surface water/total water abstracted

%

0

0

0.32

0.24

0.93

0.93

1.00

1.00

1.00

1.00

81

82




Ratio of ground water/total water abstracted

%

0

0

0

0

0.07

0.07

0.68

0.76

1.00

1.00

81

82

B35+ B36

Total water supplied into network (abstracted + bought in bulk)

000m3/year

277

294

5,015

5,125

10,895

12,267

20,458

22,597

547,091

553,415

83

84

Service ratio





































B1.1

Service ratio (service coverage)

%

4.61

4.86

54.34

56.21

75.84

78.62

88.82

90.55

100.0

100.00

88

88

Production and consumption





































B2.1

Ratio of capacity utilization

%

20.10

24.78

65.73

66.08

75.20

74.03

89.21

90.42

236.4

260.25

82

83

B2.2

Total Residential Water Consumption
(per capita consumption)

L/person/

day


35.80

39.06

87.18

83.67

102.79

103.08

113.41

117.50

1,081.2

331.79

82

82

B2.3

NRW rate

%

1.14

0.21

15.08

13.69

21.73

21.38

25.76

24.34

60.2

59.24

78

79

B2.4

Water used at WTPs

%

0

0

2.36

1.98

4.76

4.72

11.73

8.83

73.8

74.88

77

79

Network Performance





































B4.1

Pipe breaks in whole network

#/km/year

0

0

0.16

0.16

0.69

0.59

2.05

1.88

13.6

15.85

87

87

B4.1a

Pipe breaks in transmission network

#/km/year

0

0

0.01

0.02

0.18

0.18

0.52

0.48

45.8

29.71

84

84

B4.1b

Pipe breaks in distribution network

#/km/year

0

0

0.16

0.17

0.64

0.65

2.50

2.72

54.6

53.50

86

86

B4.2

Investment in the development of the distribution system

%

0

0

3.96

4.89

10.62

9.86

24.81

22.12

341.5

176.41

85

86

B4.3

Pipe rehabilitation or renovation

%

0

0

0.16

0.14

1.08

1.12

3.97

4.08

100.0

100.00

87

87

Electricity Consumption





































B5.1

Electricity consumption per m3 of water produced (KWh/m3)

Kwh/m3

0.11

0.13

0.26

0.26

0.34

0.33

0.42

0.42

0.79

0.78

80

81

Operating Costs





































B6.1

Unit (of ALL) Operational Cost

VND/m3

400

350

2,849

3,149

3,902

4,023

5,238

5,149

24,220

20,924

85

86

B6.2

Production costs norm

VND/m3

310

324

2,399

2,529

3,190

3,388

4,244

4,273

9,254

9,191

81

82

B6.3a

Raw water costs

%

0

0

0

0

3.30

3.43

14.64

18.17

68.86

75.41

85

86

B6.3

Energy costs

%

0.29

0.19

11.81

11.19

17.13

16.79

24.27

21.26

81.33

78.11

81

82

B6.4

Labor costs

%

0.11

0.10

27.15

28.24

34.68

37.01

48.10

50.68

100.00

100.00

85

86

B6.5

Chemical costs

%

0

0

1.52

1.46

3.20

3.33

6.95

5.93

89.92

92.44

85

85

B6.6

Other costs

%

0

0

10.26

10.81

22.83

22.72

34.73

36.18

74.47

76.17

85

86

Staffing





































B7.1

Staff per water supply connections (’000 )

staff/ 1000 connections

1.82

0.36

3.97

3.79

5.19

4.96

7.12

6.97

120.2

96.22

82

82

B7.2

Staff per population served (’000 )

staff/ 1000 connections

0.36


0.35

0.91

0.87

1.30

1.21

1.69

1.69

6.0

5.92

81

81

Quality of service





































B8.1

Continuity of Service (hrs/day)

hrs/day

12.00

12.00

24.00

24.00

24.00

24.00

24.00

24.00

24.0

24.00

85

86

B8.2

Quality of service: % of sample tested that PASS standards

%

1.67

0.83

96.74

98.05

100.00

100.00

100.00

100.00

100.0

100.00

81

82

B8.3

Customer satisfaction: Number of complaints over total number of connections

%


0

0

0

0

0.04

0.05

0.54

0.45

13.9

17.26

83

83

Revenue





































B9.1

Average Water Supply Revenue

VND/m3

2,095

2,116

5,752

6,088

6,589

7,397

7,639

8,112

10,342

11,652

85

86




Average Water Supply Revenue








































B10.1

Average actual water price

VND/m3 produced water

3,388

3,411

4,639

5,092

5,268

5,706

6,402

6,829

10,227

11,287

81

82

B.10.2

Ratio of average water price approved by the People’s Committee to water price submitted.

%

0.37

0.48

0.84

0.89

0.95

0.96

1.00

1.00

1.48

1.54

74

76

B.10.3

Average Water Supply bill for domestic customers (VND/m3 water billed)

VND/m3 water billed

853

2,349

4,940

5,541

5,885

6,455

6,652

7,205

9,775

11,238

84

84

B10.3a

Water tariff for consuming the first ten (10) m3 of water per month (SH1 tariff)

VND/m3

3,325

3,500

4,800

5,317

5,500

6,000

6,485

6,550

12,300

12,300

74

75

B10.7

Ratio of commercial to domestic water tariff




1.16

1.07

1.49

1.52

1.78

1.79

2.12

2.06

3.0

3.0

75

76

Billing and Collection





































B11.1

Revenue collection efficiency

%

71.73

71.04

94.98

93.86

98.39

98.00

99.97

99.99

112.3

113.08

84

85

Financial





































B12.1

Operating Cost and Revenue




0.06

0.07

0.47

0.43

0.61

0.59

0.76

0.71

2.81

2.40

84

85

B12.2

Debt Service Ratio

%

0

0

0.56

0.78

8.57

8.91

21.34

23.10

113.3

133.30

85

86

B12.3

Increase in residential connections over the year

%

0

0

4.11

4.27

7.62

7.23

10.28

10.78

56.7

80.15

80

80

B12.4

Investment in domestic connections

%

0

0

0

0

2.27

2.27

4.53

4.54

94.5

106.97

85

86

B12.5

Ratio of Gross fixed assets to population served

Mill. VND/ ‘000 pop. served

0.35

0.32

543.01

560.88

999.70

1,065.15

1,498.31

1,743.86

12,726.1

11,405.55

79

79

Staff Training





































B13.1

Training and development of human resource

%

0

0

0.01

0.01

0.07

0.08

0.18

0.23

1.2

1.49

85

86

B13.2

Total training costs per employee

Mil. VND/staff

0

0

0

0.013

0.19

0.29

0.63

0.66

4.8

5.56

87

87




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