1.1
|
Water service coverage
|
Annex 9
|
1.2
|
Water service coverage in the core area (Grade Special to IV)
|
Annex 9
|
1.3
|
Water service coverage in all other secondary areas (Grade V and other areas)
|
Annex 9
|
2.1
|
Production utilization of capacity
|
Annex 10
|
2.1a
|
Production utilization of capacity (Grade Special to IV areas)
|
Annex 10
|
2.1b
|
Production utilization of capacity (Grade V and other areas)
|
Annex 10
|
2.2
|
Residential Water Consumption per capita
|
Annex 11
|
2.2a
|
Total Residential Water Consumption (Grade Special to IV)
(per capita consumption)
|
Annex 11
|
2.2b
|
Total residential Water Consumption (Grade V and other areas (per capita consumption)
|
Annex 11
|
2.3
|
Non-Revenue Water
|
Annex 12
|
2.3a
|
Non-Revenue Water (Grade Special to IV areas)
|
Annex 12
|
2.3b
|
Non-Revenue Water (Grade V and other areas)
|
Annex 12
|
2.4
|
Water Treatment Plant efficiency - water used at the water treatment plant
|
Annex 13
|
2.4a
|
Water Treatment Plant efficiency - water used at the water treatment plant (Grade Special to IV)
|
Annex 13
|
2.4b
|
Water Treatment Plant efficiency - water used at the water treatment plant (Grade V and other areas)
|
Annex 13
|
3.1
|
Meters checked, recalibrated or replaced per year
|
Annex 14
|
3.1a
|
Meters checked, recalibrated or replaced per year (Grade Special to IV)
|
Annex 14
|
3.1b
|
Meters checked, recalibrated or replaced per year (Grade V and other areas)
|
Annex 14
|
4.1
|
Pipe breaks (number of breaks/km/year) in whole network
|
Annex 15
|
4.1a
|
Pipe breaks (number of breaks/km/year) in whole TRANSMISSION network
|
Annex 15
|
4.1b
|
Pipe breaks (number of breaks/km/year) in whole DISTRIBUTION network
|
Annex 15
|
4.2
|
Investment in the development of the distribution system
|
Annex 15
|
4.3
|
Pipe rehabilitation or renovation
|
Annex 15
|
5.1
|
Electricity consumption per m3 of water produced (KWh/m3)
|
Annex 18
|
6.1
|
Unit (of ALL) Operational Cost (VND/m3 sold)
|
Annex 17
|
6.2
|
Unit (of ALL) Operational Cost (VND/m3 produced)
|
Annex 17
|
6.3
|
Energy and Operational Costs
|
Annex 18
|
6.4
|
Labor and Operational Costs
|
Annex 18
|
6.5
|
Chemical and Operational Costs
|
Annex 18
|
7.1
|
Staff per water supply connections (’000 )
|
Annex 19
|
7.2
|
Staff per population served (’000 )
|
Annex 19
|
8.1
|
Continuity of Service (hrs./day)
|
Annex 16
|
8.1a
|
Continuity of Service (hrs./day) for Grade Special to IV areas
|
Annex 16
|
8.1b
|
Continuity of Service (hrs./day) for Grade V and other areas
|
Annex 16
|
8.2
|
Quality of water supplied
|
Annex 16
|
8.3
|
Complaints about water supply services
|
Annex 16
|
9.1
|
Average Water Supply Revenue (VND/m3 water sold)
|
Annex 17
|
10.1
|
Average actual water price (VND/m3 water produced)
|
Annex 17
|
10.2
|
Proportion of approved water tariff to proposed one.
|
Annex 17
|
10.3
|
Average Water Supply bill for domestic customers (VND/m3 water billed)
|
Annex 17
|
11.1
|
Revenue collection efficiency
|
Annex 20
|
12.1
|
Operating Cost and Revenue
|
Annex 20
|
12.2
|
Debt Service Ratio.
|
Annex 20
|
12.3
|
Increase in residential connections over the year
|
Annex 20
|
12.4
|
vestment in domestic connections
|
Annex 20
|
13.1
|
Training and development of human resource
|
Annex 19
|
13.2
|
Total training costs per employee
|
Annex 19
|