Country of Citizenship: Vietnam Country of Residence: Vietnam
Date available to start training: February 2017
University/School Name: HANOI OPEN UNIVERSITY
Location: B101 Nguyen Hien Street, Hai Ba Trung District, Hanoi
Institution start date: September 2011
Graduation/Expected graduation date: September 2015
Field of Study: Tour guiding And Travel Management
University/School contact name: Ms. Nguyen Thi Minh Hanh
University/School contact tel: +84 4 3632 0455
University/School contact email: dulich@hou.edu.vn
University/school website: http://fot.hou.edu.vn/
2009 – 2011: Truong Dinh High School, Hanoi
2005 – 2009: Nguyen Phong Sac Secondary School, Hanoi
1999 – 2005: Trung Hien Primary School, Hanoi
Company Name: WILLARD INTERCONTINENTAL HOTEL
Position: Waitress
Location: 1401 Pennsylvania Ave NW, Washington D.C, 20004, USA
Duration: From May 9th, 2016 to October 6th, 2016
Tasks/Responsibilities:
Take order for the customers
Observed customers to find out if anything else is needed
Take care the customers
Position: Captain
Location: 27-29 Gia Ngu Street, Hoan Kiem District, Hanoi
Duration: From October 2014 to February 2016 Total number of months: 17 months
Tasks/Responsibilities:
Greeted customers on arrival
Observed customers to find out if anything else is needed
Delivered orders to tables
Traced and maintain inventory
Take care the customers
Company Name: ESSENCE RESTAURANT
Position: Waitress
Location: 22 Ta Hien Street, Hoan Kiem District, Hanoi
Duration: From March, 2013 to September, 2014 Total number of months: 19 months
Tasks/Responsibilities:
Cleaned floors, tables, chairs in the restaurant -
Set up tables, including forks, knives, spoons, napkins, condiments
Served meals to customers
Accepted payments or referring customers to cashiers
*** Gia Ngu restaurant and Essence restaurant is a chain in a group of Essence Hanoi
Company Name: CAPLYSO SUITES HOTEL (CALYPSO LEGEND HOTEL)
Position: Receptionist
Location: 11 Trung Yen Lane, Dinh Liet Street, Hoan Kiem District, Hanoi
Duration: From January, 2012 to December, 2012 Total number of months: 12 months
Tasks/Responsibilities:
Meeting and greeting clients , making guest feel welcome
Do paperwork and perform administrative tasks
Do payment tasks for guests as a cashier
Answering and forwarding phone calls
Key skills/ Qualification
Vietnamese, mother language
English, high advanced, fluent
IELTS 5.5 score by British Council
Computer Skills: Microsoft Word, Excel, PowerPoint
Other social skills:
Working under high pressure
Leadership, creative, good soft skills
Good at talking in front of crowd, singing
Good cooking skill
Working individually or working in groups
Having the motivation to learn new knowledge and skills
Adapting quickly to new conditions
Having high responsibility and full of enthusiasm to work
Love doing voluntary works
Willing to study and listen to other ideas to improve knowledge
Having a great passion on working for hotel and restaurant
Travelling to new destinations and discovering the culture, features of everything.
Like reading books, listen to music, chatting, window shopping/shopping, going out with friends, …
Available upon request
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