Full Name: NGUYEN THI LE HANG
☻ Date of Birth: February 26th 1992
☼ Material Status: Single
Address: Tran Anh Tong Street, Da Lat City
Learn more things when working in professional environment to accumulate much experience for future promotion.
Graduated Hospitality and Tourism Faculty Hue University ( 2010-2014)
Major Subject: Tourism
Address: 2B Le Hong Phong, Da Lat
Get booking direct or by telephone
Handling of change or cancellation requests reservation
Work with agoda.com and booking.com
Making procedures check in – check out for guests
The guest request: book bus tickets, flight tickets, provide information about restaurant, bar, market, tourist sites...
Handling customer complaints.
Address: Da Nang
Position: Receptionist of restaurant.
Check the guest list were book tables, preparing and arranging seats for bookings.
Welcome and seeing off guest.
Seating arrangements and concierge at the table.
Provide information about restaurant and resort for guest.
Excellent spoken communication skills
Strong customer service skills
Professional telephone skills
The ability to adapt to different guests
Good problem sloving skills
Computer skills – MS Word, Excel, Power Point and Outlook
Reading novel and detective story
Listening to music
1.Mr Hoang Anh Ngoc
Restaurant supervior – Ba Na Hills Mountain Resort
Cell phone: 01644.699.908
2.Miss Nguyen Phuong Quyen
Receptionist – HP Villa Hotel
Cell phone: 0916.519.445